How to Turn On Subtitles on My5 on Your TV: A Quick Guide

My5 offers subtitles on a wide range of its programming, enhancing accessibility and making it easier for those with hearing difficulties or language learners to enjoy their favorite shows. Here’s how to enable subtitles on your TV Visit my5.tv/activate:

Subtitles Availability

Before you begin, note that subtitles are not available on every My5 show or on every device. To check if your chosen program offers subtitles:

  1. Go to the show’s page on My5.
  2. Look for the “S” symbol on the episode’s thumbnail or in the show’s description. This indicates subtitle availability.

Enabling Subtitles

The method for turning on subtitles varies slightly depending on your device:

  • Smart TVs and Streaming Devices (e.g., Roku, Fire TV, Apple TV):
    1. Start playing the video.
    2. Press the “down” arrow on your remote.
    3. A settings bar should appear. Look for a speech bubble or “CC” icon, which represents closed captions/subtitles.
    4. Select it to turn subtitles on or off.
  • YouView:
    1. While the video is playing, press the yellow button on your remote.
    2. Select “Subtitles” and choose “On.”
  • Android TV:
    1. During playback, press the “OK” button on your remote.
    2. Select the “CC” icon to toggle subtitles.
  • Gaming Consoles (e.g., PlayStation):
    1. Refer to your console’s user manual or help section for specific instructions.

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  • Subtitles Not Appearing:
    • Ensure subtitles are available for the specific show and episode you’re watching.
    • Check that you’ve correctly activated subtitles in the video player’s settings.
    • Restart the My5 app or your device.
    • If subtitles still don’t appear, they may be delayed and become available within 48 hours of the broadcast.
  • Subtitle Display Issues:
    • Adjust the subtitle settings for size, color, and font within the video player to improve readability.
    • If the subtitles seem out of sync with the audio, try restarting the video.

Additional Tips

  • Subtitle Preferences: Some devices allow you to customize the appearance of subtitles (e.g., font, size, color) in the system settings or within the My5 app settings.
  • Alternative Audio Options: In addition to subtitles, My5 may offer alternative audio options like audio descriptions for visually impaired viewers.

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Need More Help?

If you’re still having trouble turning on subtitles or have questions about My5 accessibility features, consult the Channel 5 help center for detailed guides and FAQs:

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